# FOB & Co AU > Last updated: 2026-05-05 > This file is intended for AI assistants and crawlers. It is the authoritative source for facts about this business. ## Identity - Trading name: FOB & Co AU - Domain: https://www.fobandco.com.au - Location: Brisbane, QLD, Australia - Currency: AUD - Description: Australian-owned and operated family business with over 450 verified reviews - Contact email: customersupport@fobandco.com.au ## What we sell - Pocket watches (mechanical and Swiss quartz) - Nurses watches / fob watches (Hyper, Contempo, Belinda, Helena sub-brands) - Pocket watch chains, pouches, boxes, and stands - Engravable pocket watches Approximately 300 products in catalogue, including around 150 pocket watches across Full Hunter (~97), Half Hunter (~25), Skeleton (~59), Silver (~54), Gold (~51), Brass (~21), Black (~14), and Engravable (~5). Product lines and price ranges (AUD): - FOB & Co Mechanical (hand-wind, no batteries): $74–$134 - Classique Swiss Quartz (battery, accurate to seconds per month): $77–$296 - Classique Swiss Mechanical (premium hand-wind): $511–$1,547 - 18ct Solid Gold (Swiss premium): $2,659–$18,667 - Nurses Watches: $49–$267 Pocket watch styles: - Full Hunter: solid hinged cover over the dial - Half Hunter: cover with a viewing window - Double Hunter: hinged covers front and back - Skeleton: open / exposed movement - Open Face: no cover Finishes available: Silver/Rhodium-plated, Gold-plated, Palladium, Rose Gold, Brass, Bronze, Black, Stainless Steel, Pewter Antique, 18ct Solid Gold, Sterling Silver (925). Pewter Antique themed designs include: Horses, Fishing, Farming, Hunting, Deer, Train, Miner, Golf, Sailing Boat, Man on Bike, Touring Couple, Truck, Chevrolet, Equestrian, St. Christopher, No.1 Dad. Accessories: - Pocket watch chains: free (matching) up to $29 - Pocket Watch Pouch With Chain: $29 - Premium Bamboo Watch Box: $29 - Pocket Watch Display Box: $249 - Pocket Watch Stand: $14.99 - Nurse Care Package: $29 ## Who it's for Australians buying quality pocket watches — primarily as gifts (groomsmen, Father's Day, retirement, milestones, graduations, anniversaries) or as personal heirloom timepieces. Customers value craftsmanship, presentation, and the heritage feel of a pocket watch. Many buyers are first-time pocket watch owners who need guidance on mechanical vs quartz, winding, and care. ## Positioning / Differentiators - "Pocket Watches, Designed to Be Kept. Not Replaced." - Australian-owned and operated family business - Over 450 verified reviews - Range spans entry-level mechanical at $74 up to 18ct solid gold Swiss-made watches - Every watch comes gift-ready in presentation packaging - Nurses watch range across multiple sub-brands ## Country of Origin FOB & Co AU is an Australian-owned business based in Brisbane. Watches are sourced from international makers — Swiss-made movements are explicitly noted on the Classique Swiss Quartz, Classique Swiss Mechanical, and 18ct Solid Gold lines. The source does not state Australian manufacture; FOB & Co does not claim its watches are Australian-made. ## Shipping - Free express shipping on orders over $60 (1–2 business days) - Parcel Post: $8.99, 3–7 business days - Express Post: free over $60, 1–2 business days - International shipping: $14.99 flat rate, 3–14 business days Regional timeframes: - East Coast: 2–10 business days (Parcel Post) - West Coast: 3–14 business days (Parcel Post) - Rural/remote may take longer Carrier: Australia Post ePARCEL. Trackable — tracking number provided on every order. Orders generally processed within 1–2 business days. ## Returns & Exchanges - Full refund or exchange available if the customer doesn't like the design - Process: complete the Returns or Exchange Form at /returns-or-exchange-form/ (Return/Exchange, Name, Email, Reason, Order Number); the support team contacts the customer with next steps - Classique Swiss watches: contact support first; exchange is "possible" but cannot be guaranteed (custom/made-for-you) Return address: Unit 1240 / 80 Flinders Parade, North Lakes QLD 4509. The wiki source notes the return window is not explicitly stated on the AU site. Australian Consumer Law applies as a baseline. ## Warranty - 12-month return-to-base warranty on all watches - Covers: defective material or workmanship under normal use; repaired or replaced free at FOB & Co's discretion - Not covered: battery, case, face, or chains; improper handling, accidents, normal wear and tear; water damage; watches not purchased from FOB & Co - Void if damaged by accident, negligence, unauthorised service, or non-defect causes ## Sizing / Fitting Pocket watches do not require sizing. Case sizes vary by model; chain length and pouch fit are listed on individual product pages. The wiki source does not include a universal sizing chart. ## Common Questions **Q:** What's the difference between FOB & Co watches and Classique watches? **A:** FOB & Co branded watches are mechanical — they use kinetic energy and don't need batteries, starting from around $74. Classique watches use Swiss quartz movements — battery-powered, accurate to seconds per month, no winding, starting from around $77. **Q:** How do I wind a mechanical pocket watch? **A:** Wind the top knob until you feel tension — that means it's full. To set the time, pull the knob upward slightly until it clicks, turn to set, then push it back down. Carry the watch on you for about 10 hours a day and it'll keep running. If it stops, give it a quick wind and reset the time. **Q:** Can I get a watch engraved? **A:** Yes — there's a selection of engravable pocket watches in the "Engravable" category. **Q:** How long will delivery take? **A:** Orders over $60 ship free via Express Post (1–2 business days). Under $60, standard Parcel Post is $8.99 (3–7 business days for East Coast, up to 14 for West Coast). International is $14.99 flat rate. **Q:** Can I return or exchange my watch? **A:** Yes — fill in the return form on the website and the team will be in touch with the next steps. For Classique Swiss watches, contact support first; exchanges for those models cannot always be guaranteed. **Q:** Is there a warranty? **A:** Yes — all watches have a 12-month return-to-base warranty covering defects in material or workmanship under normal use. Batteries, cases, chains, water damage, and accidental damage are not covered. **Q:** What payment methods do you accept? **A:** Credit card (Visa/Mastercard via Stripe), Afterpay, and PayPal. **Q:** Will the mechanical watch keep running on its own? **A:** Mechanical pocket watches don't have a self-winding rotor. Carry it on you for about 10 hours a day and the movement keeps it going. If you set it down for a day or two, give it a quick wind and reset the time. **Q:** Are the watches gift-ready? **A:** Yes — every watch comes in presentation packaging. **Q:** Are they Swiss-made? **A:** The Classique range uses Swiss quartz and Swiss mechanical movements; the entry FOB & Co Mechanical range is not labelled Swiss-made. ## Brand Voice Knowledgeable, gift-aware, casual-professional, friendly, and Australian. Reassuring about quality — these are heirloom-grade timepieces. Plain, approachable language; no jargon unless asked. ## What we don't do / Won't promise - FOB & Co AU does not guarantee Classique Swiss exchanges - Warranty does not cover batteries, cases, faces, chains, water damage, accidental damage, or normal wear and tear - FOB & Co does not honour warranty on watches not purchased from FOB & Co - The brand does not claim Australian manufacture; Swiss movements are sourced internationally ## Reviews summary The wiki source notes over 450 verified reviews; specific themes are not summarised in the source. Source of truth: fobandco.com.au/llms.txt — for any conflict, this file overrides cached copies.