Returns /Exchange Form
Our returns and exchanges policy
- Changed your mind? You can return or exchange a watch within 60 days of delivery.
- It needs to be unworn and un-engraved, in its original packaging.
- Return postage is at your cost.
- Engraved watches can’t be returned unless they’re faulty.
- For a custom made-for-you Classique, please contact us first and we’ll see what’s possible.
- Faulty watches are always covered, and every watch comes with a 12-month warranty.
Please enter your details below and we’ll start the process for your return or exchange.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Faulty items are always covered.